Refund Policy — Metrifact

Every plan starts with a 7-day free trial, full access, no card required. You're only billed if you choose to continue after the trial.

1. Billing cycles

Paid plans bill monthly. You can cancel at any time; cancellation takes effect at the end of your current billing period, and you keep access until then. We do not prorate or refund partial billing periods.

2. Your trial is the evaluation window

Every plan includes a full-access, 7-day free trial before you're ever charged, no card required. Because you get to fully test Metrifact before paying anything, we don't offer a separate no-questions-asked refund window after you convert to a paid plan — the trial is that window. If something didn't work as expected because of an issue on our end, contact billing@metrifact.com and we'll make it right.

3. Billing errors

If you're charged in error — a duplicate charge, a charge after cancellation, or an incorrect amount — contact us and we'll correct it promptly.

4. What isn't covered

We don't offer refunds for a change of mind after converting to a paid plan, for partial-period usage after cancellation, or for account suspension resulting from a violation of our Terms of Service.

5. Contact

Billing questions: billing@metrifact.com